Journal of Care

Simply select the weekly plan, and once you arrive at the checkout page, you select your desired pickup date and time. Once you are a member, you can log in to your account. If you need any help, use WhatsApp on our website or email [email protected], and our team will sort it out.

After selecting a pickup time, our driver will come by with your CleanLab laundry bag. Your laundry is taken to our laundry shop, where it’s washed, dried, and folded with care. Any special instructions can be added as a note in the bag. Hang-dry items can be requested through your account You’ll receive a WhatsApp reminder before delivery. If you need to adjust the delivery time or request express service, just message us.

After your first scheduling, our team will contact you and deliver a personalized CleanLab laundry bag before your pickup. Just fill the bag with your laundry. If it fits, we’ll handle the rest.

Yes. You’ll receive a WhatsApp message before our driver heads your way, so you know when to expect us.

Absolutely, at checkout, you select a timeslot for the pickup and delivery.

We’ll work with you to find a time that fits your schedule. If needed, we can also collect or deliver to your office or another location that works better for you.

Your wash and fold laundry service is for everyday items like t-shirts, jeans, jumpers, socks, underwear, towels, and bedsheets. Items that need special care, such as suits, silk dresses, or wool coats, can be added as an extra to your order and handled with additional care or dry cleaned.

Every item is handled with care from the moment it’s checked. Our team has 15+ years of professional laundry experience, and each piece is reviewed before washing and neatly folded after cleaning. If something in your bag isn’t suitable for washing, we’ll set it aside and return it with the rest of your laundry, or we can dry clean it for you.

We use gentle, professional-grade detergent for all wash and fold orders. If you have sensitive skin or specific preferences, we offer a hypoallergenic detergent at no extra cost. Just let us know before pickup.

Some items simply aren’t made for washing. For example, delicate pieces like a cashmere sweater are better suited for dry cleaning. Every item is checked before washing, and if something in your bag isn’t suitable, our team will reach out before returning it with the rest of your clean laundry.

Yes. Ironing is available as an add-on to your laundry order.

Our ironing service is priced at €9,95 for 5 shirts.

Yes. You can add ironing at checkout after selecting your laundry service.

CleanLab currently focuses on wash and fold laundry for everyday items. Dry cleaning is something we’re actively working on, and it will be available soon. Once launched, you’ll be able to add dry-clean-only items directly to your order.

You choose between a one-time wash or a weekly laundry plan, and the price is shown upfront before you book. A one-time wash costs €29,95 per bag. Weekly plans start at €22,50 per bag and include a free personalized CleanLab bag. Laundry pickup and delivery across Amsterdam are included, so there are no extra fees added later.

We charge per bag. Just fill the bag and close it. The price stays the same.

Yes. Pickup and delivery are included in the price for all CleanLab orders within Amsterdam.

All payments are made online through our website. Payments are simple and secure, processed via Mollie.

If a payment doesn’t go through, our team will reach out and help find a solution with you.

No. There’s no minimum order value. You can place a one-time wash or start a weekly plan whenever it suits you.

You pick a weekly pickup and delivery time that suits you. Each week, we collect your CleanLab bag, wash and fold your laundry, and return it to your door. You can pause, skip, or adjust anytime.

The weekly laundry service starts at €22,50 per bag. Each bag covers about a week of clothes for one person and includes wash, fold, pickup, and delivery.

Yes. You’re always in control. You can pause, skip a week, or cancel your weekly laundry plan anytime from your account. No contracts, no penalties. Just restart whenever it suits your routine.

If you have more laundry than usual, you can simply add an extra bag for that week. It’s perfect for guests, extra towels, or a busier-than-normal week. Your laundry is still picked up and delivered as usual, door to door.

No. There’s no long-term contract or lock-in. Stay because it makes your life easier, not because you have to. You can pause, skip a week, or cancel your weekly laundry plan anytime.

We offer laundry pickup and delivery across Amsterdam every day from 07:00 to 22:00. You can choose a time that fits your routine, whether that is before work, after dinner, or anytime in between.

Yes. We keep you informed with WhatsApp updates around your pickup and delivery, so you know when we are on the way and when to expect your laundry back.

Yes. If you need your laundry picked up from one address and delivered to another, just contact our team on WhatsApp in advance, and we will update the schedule for you.

If you miss a pickup or delivery, no stress. Just let us know, and we’ll reschedule your laundry pickup or delivery at a time that works for you. Our routes are planned carefully, but we understand that plans change, and we’ll always help you sort it out.

Every order is handled with care from start to finish. Our team follows clear quality checks and brings 15+ years of professional laundry experience to every wash. Clothes are reviewed before cleaning and treated according to their needs, so they come back clean, folded, and ready to wear.

Your clothes matter to us, and we take that responsibility seriously. We have quality control checks in place and a highly experienced team. If something goes wrong, just reach out to us. We’ll look at the situation together and work toward a fair solution.

If something isn’t right, let us know. We’ll pick up your laundry and clean it again. If you’re still not satisfied, our team will issue a full refund.

Yes. We use high-efficiency machines and hypoallergenic detergents that are gentler on your clothes, your skin, and the environment. It’s a more thoughtful way to do laundry in Amsterdam.

CleanLab is a top-rated laundry service in Amsterdam, with a 4.8 out of 5 rating on Google. You can read customer reviews directly on our website or on Google to see what others say about their experience.

We take every item seriously. Each order goes through quality checks handled by a team with 15+ years of professional laundry experience. If something goes missing, contact us as soon as possible, and we’ll investigate and work with you to find a fair solution.

While damage is rare, we understand how important your clothes are. If an item is returned damaged, reach out to our team, and we’ll review the case carefully. Our goal is always to resolve issues fairly and transparently.

There’s no minimum contract. You can pause or cancel your weekly plan anytime through your online portal, or simply message us on WhatsApp.

Yes. Some items aren’t suitable for wash and fold and require dry cleaning instead. If something like that ends up in your bag, our team will contact you before proceeding.

If you’re a member, log in to your CleanLab account portal. You can update your contact details anytime from there.

You can see your full order history in your CleanLab account portal once you’re logged in.

You can update your pickup and delivery preferences directly in your account portal. Need a quick change? Message us on WhatsApp, and we’ll help.

Payment details can be updated securely in your account portal at any time.

Click “Forgot password” on the login page, and we’ll email you a reset link.

Yes. Reach out to our team on WhatsApp as soon as possible, and we’ll find the best solution.

You can reach us anytime via: WhatsApp: +31686450148 Email: [email protected]

Once you’re signed up for a weekly plan, you’ll get a personal referral link with your own code. Share it with friends and, when they sign up, you’ll get one week free. Have more than one friend joining? You’ll receive €25 store credit per friend.

Yes. When a friend signs up using your referral link, you’ll receive one free week on your weekly plan. If multiple friends join, you’ll earn €25 in store credit for each friend who signs up.

Yes. We work with many local businesses and communities in Amsterdam. This includes hair salons like Holo and Robert van der Horst Hair, as well as restaurants such as Demetra Pizza. If you’re a company or an apartment building looking for a reliable laundry solution, just reach out, and we’ll see what fits best.

Send a quick email to [email protected]. No motivation letters. No CVs. Just tell us what you’d like to do and why. Straightforward works best.